Cougar Phontum Essential Gaming Headset Black
Delivers Between -
Dual Chamber System deliver clearer distinction between bass, mid and treble audio for clear sound to give you the edge while gaming
Extra large Graphene Diaphram Driver deliver audio with virtually no distortion
Superior comfort and ergonomics with memory foam used in earpads and headband with soft protein surfaces for an ultra smooth contact experience.
Detachable microphone with unidirectional noise cancelling to eliminate feedback
Aluminum frame enhances durability and design.
What is your refund/return policy?
If you find that your order doesn’t meet your expectations for any reason, contact us for a return authorization at firstname.lastname@example.org.
You have 30 days to initiate a return, and all items must be returned in original packaging and saleable condition with tags intact and all original paperwork (included). Product and delivery packaging must not damage, altered, or changed in any way unless instructed to by Level Up Desks.
Unfortunately, Level Up Desks will not authorize a return if the product and original packaging have been damaged in any way. Unauthorized returns may not be accepted, and refunds may not be initiated.
*Unfortunately, at this time, our refund policy applies to Canada only, no USA refunds are available, USA sales are Final Sale.
How long do your products take to ship?
Our team process orders within 1-3 days of receving your order and shipping takes approximately 3-7 days to ship.
Tracking numbers are sent to you, via email, within 24 hours of your order leaving our warehouse and all items are delivered via Purolator, UPS, FedEx, or Canada Post.
Can I pay in installments?
Yes! You can do this by using Afterpay!
At the payment section of our check out select Afterpay and you can set up 4 interest-free payments for the product you ordered!
Do you offer a price guarantee?
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligibleThe item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail locationThe website can not be a discounter or auction website (i.e.; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax